bajbet's Privacy Policy

bajbet operates a reliable online betting and casino platform for users in Bangladesh. To provide our services, we need to collect certain personal information. In this privacy policy, we will explain what types of information we collect, why we collect it, how it is used, and what steps we take to protect your data.

bajbet believes that user privacy is a fundamental right. That is why we always conduct our data-processing activities with transparency and never collect unnecessary information.

bajbet may collect the following types of information:

2.1 Information Provided Directly

• Full name and date of birth
• Email address
• Password (stored in encrypted form)
• Mobile number
• Government-issued ID details for identity verification (where applicable)
• Financial information: bKash, Nagad, Rocket, or bank transfer account details

2.2 Automatically Collected Information

• IP address and device identification
• Browser type and operating system
• Browsing and activity logs on the platform
• Cookie and similar tracking technology data
• Login duration and access timestamps

2.3 Information Received from Third Parties

For identity verification or financial transaction processing purposes, we may receive limited information from payment providers or verification services. This information is used only for the necessary purposes.

bajbet uses the collected information for the following legitimate purposes:

• Registering and managing accounts
• Processing deposit and withdrawal transactions
• Providing bonuses, promotions, and VIP benefits
• Meeting legal obligations and preventing fraud
• Ensuring account security
• Providing customer support via 24/7 live chat and email
• Improving platform performance
• Monitoring responsible gaming policies
• Complying with applicable laws and regulations

bajbet takes industry-standard technical and organizational measures to keep your personal information secure. Our security framework includes:

• SSL/TLS Encryption: All data exchanged between the website and servers is protected by SSL encryption.
• Password Hashing: Your password is never stored in plain form — strong hashing algorithms are used.
• Access Control: Only authorized personnel can access user data, and only within the necessary scope.
• Regular Security Audits: Regular security assessments are conducted to identify and address system vulnerabilities.
• Data Backups: Regular backups are maintained on secure, encrypted servers.

Data retention period: Your information is retained for as long as your account is active and for as long as required to meet legal obligations. Even after account closure, financial transaction records may be retained for a defined period in accordance with applicable law.

bajbet does not sell or rent your personal information to any third party. However, limited information may be shared in the specific circumstances below:

5.1 Service Provider Partners

We work with trusted service providers for payment processing (bKash, Nagad, Rocket, bank transfer), identity verification, and technical infrastructure maintenance. These partners process data only according to our instructions and may not use it for their own purposes.

5.2 Legal Obligations

Information may be disclosed to comply with court orders, lawful requests from law enforcement agencies, or applicable legal requirements. In such cases, bajbet always discloses only the minimum information necessary within legal limits.

5.3 Business Changes

In the event of a business merger or acquisition, your information may be transferred to the new ownership. However, the terms of this privacy policy will always remain applicable.

The bajbet website uses cookies and similar technologies to improve the user experience. Cookies are small text files stored in your browser.

6.1 Types of Cookies

• Essential Cookies: Essential for maintaining login sessions and ensuring security. Without these, the platform does not function properly.
• Functional Cookies: Used to remember your preferences and settings (such as language).
• Analytics Cookies: Used to analyze platform usage patterns and improve service quality.

You can control or disable cookies through your browser settings. However, disabling essential cookies may cause some platform functions to not work properly.

bajbet believes you should have full control over your own information. Your main rights are briefly listed below:

To exercise any of the above rights, email us at [email protected] or contact our 24/7 live chat. We will do our best to respond as quickly as possible.

bajbet's servers and services may operate in various locations around the world. Your information may be transferred to another country if necessary, but appropriate safeguards will always be maintained. We follow applicable international standards in data processing.

bajbet reserves the right to update this privacy policy from time to time. For significant changes, we will send a notification to your registered email or display a clear notice on the platform. The date of the last update will always be shown at the top of the page. Continued use of the platform after any changes will be considered as your acceptance of the new policy.

If you have any questions, concerns, or complaints about this privacy policy, please contact us:

• Email: [email protected]
• 24/7 Live Chat Support (in Bengali)

We will process your request as quickly as possible and make every effort to provide a resolution.